GENERAL FAQs & TROUBLESHOOTING
- CAN I RESUME VERIFICATION LATER?
- CAN I SWAP ONE CYRPTO ASSET FOR ANOTHER?
- HOW CAN I CHANGE MY PROFILE PIC?
- HOW DO I CHANGE MY ADDRESS?
- HOW FAST ARE TRADES EXECUTED?
- HOW TO ADD YOUR ZAR BANK ACCOUNT AS A BENEFICIARY
- HOW TO BUY CRYPTO ASSETS WITH ZAR
- HOW TO SELL CRYPTO ASSETS FOR ZAR (ie. BTC to ZAR)
- HOW TO START THE ONBOARDING AND VERIFICATION PROCESS
- HOW TO TRADE / SWAP ONE CRYPTO ASSET FOR ANOTHER
- I DID NOT GET MY OTP E-MAIL, WHAT SHOULD I DO?
- MY TRADE DID NOT GO THROUGH. WHAT NOW?
- THE APP CRASHES OR DOES NOT OPEN? WHAT SHOULD I DO?
- WHAT IS SUMSUB AND HOW DOES IT WORK?
- WHICH CRYPTOCURRENCIES CAN I TRADE?
- WHY DID I NOT RECEIVED MY OTP?
- WHY DO I NEED TO VERIFY MY BANK ACCOUNT?
- WHY IS MY ACCOUNT VERIFICATION TAKING LONG?