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  1. HODL OTC
  2. GENERAL FAQs & TROUBLESHOOTING

GENERAL FAQs & TROUBLESHOOTING

  • Can I resume verification later?
  • Can I swap one crypto asset for another?
  • How can I change my Profile Pic?
  • How do I change my address?
  • How fast are trades executed?
  • I didn't get my OTP e-mail, what should I do?
  • My trade didn’t go through. What now?
  • The app crashes or doesn’t open. What should I do?
  • What is Sumsub and how does it work?
  • Which Cryptocurrencies Can I Trade?
  • Why didn’t I receive my OTP?
  • Why do I need to verify my bank account?
  • Why is my Account Verification taking long?
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